It’s
amazing how a simple question can get so many people fired up. I asked this
recently and it sparked a big debate. Some ladies were offended at the mere
idea of requiring anything 'different' to what men do. But many felt women
business owners do need a different kind of approach when it comes to business
support – and I agree but keep in mind everyone is still diffrent.
Women need
to share. Whether it’s the fact they don't know where to turn next, they have
had a row with the kids or they can't figure out a piece of software – they
prefer to ask for help and receive support.
They suffer
from what I call 'mind monkeys' – those little voices in their head that tell
them: "You're not good enough, you’ll never make any money, you'll never
make a go of this business, what are people going to think of you...oh and by
the way, you're a bad mum."
Do we men
get these? If we guys do have mind monkeys then I’m sure we'd just brush them
aside and get on with it. Girls, on the other hand, let it rule their life.
Literally. Many women business owners have let their business fail, or have
limited their business growth because of some old belief that’s hanging around
in their head. Maybe their parents once told them that they weren’t good with
money. And for some reason that belief
has stuck with them. Can you imagine
that stopping a male business owner? In my experience men are much better at
saying 'stuff them!' and setting out to prove the doubters wrong. Women are
much more likely to believe them.
They also
have 'helpful' friends and family to contend with. Almost every day I hear from
ladies who are doing their best to build a business – sometimes it’s just to
make extra money for holidays, many others need to bring in a substantial
income to pay the mortgage – and it's tough. In fact some days it's bloody hard
to keep going. And it's usually on these days that a member of the family or a
caring friend says something like: "Why don't you just give it up, it’s
not working" or "When are you going to get a proper job." It's
meant to be helpful but it’s like the kiss of death when you’re having a bad
day.
What they
need to hear is: "Keep going - you're doing great. All your hard work is
going to pay off really soon, but it can take six months for your marketing to
start bearing fruit" – because it's true. Too many women business owners
are written off before they have a chance to prove themselves. And they also don’t realise that they are
listening to advice from people who don’t own their own business. That's like asking a vegetarian what's the
best way to cook a steak.
Women
business owners often have to juggle home life and childcare with running a
business. There are logistical implications such as only being able to work
school hours if your children are small, and being restricted during school
holidays. Also, if the school calls it's usually mum who has to drop everything
because "her business isn't as important "as dad’s job. Now this is a
sweeping generalisation but these are the things I see and hear every day.
Also women
sell and buy differently to men do. So if they are following the 'old boys
club' style of selling it isn't going to work.
Why? They are women. Women use completely different approaches to
attracting clients, retaining and growing their customer base. Cold-calling and aggressive sales techniques
do not fit with most women entrepreneurs as well as their women clients. So do they require different support in this
very important area? Absolutely.
I really
enjoy working with women business owners because they are so willing to share
their successes and mistakes so that others can learn from them. They're willing
to ask questions and step out of their comfort zone, with a little
encouragement. And the results and rewards are truly inspiring. Some women I
work with have changed dramatically over the space of a few weeks – all it took
was some guidance on their business and marketing and a bucket load of peer
support. Sharing where they are stuck is enough to bring forth a barrage of
suggestions and ideas. Just having someone believe in you can be enough to make
a difference.
I’m not
saying we men don’t need these things too – it seems to me we are just not as
ready to share or ask for help as women are.
With
numbers of female-owned businesses dramatically on the rise, it’s more
important than ever to make sure they have the support networks in place to
look after these ladies who are contributing to our economy. The days of
generic one-size-fits-all advice from government support agencies are over.
Better, surely, to play to our strengths and help build our businesses in a way
that works for them – and as women that means business advice tailored for
female entrepreneurs, combined with peer support.
So do women
need different support to men? Yes, I think they do, and that's OK. It's not
sexist,
demeaning or any other label you might be tempted to pin to it; it's just
a fact, from a business owner who works with women business owners every
day. And if you're a female entrepreneur
reading this, my advice to you is to ignore mind monkeys, 'helpful' friends and
relatives, and the fact you might only have a few hours a week to spend on a
business – take a calculated risk and go for it.
I can be
also totaly wrong but look forwards to a debat here in linkedin on this. Have a
great day all.
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